Thank you for visiting and shopping at Saratoga Chocolate Co. The following are the terms and conditions that constitute our Shipping and Handling Policies.
Every product at Saratoga Chocolate Co. is hand-crafted, wrapped and packed by us. We strive to ensure that your order is prepared and packed with care.
We currently ship to all 50 States of the U.S. only.
All orders are processed within 2-3 business days. Orders are shipped Monday through Friday. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates for your order will be displayed at checkout.
We currently ship with USPS 2-Day Priority Mail. We currently only offer Flat Rate shipping fees that reflect the current USPS fees, plus additional charges for preparing, packing and handling your order.
ALERT: WINTER WEATHER MAY DELAY YOUR SHIPMENT
During warm weather times of the year, our rates will change to reflect the added material in your shipment to prevent melting.
Occasionally, due to seasonal weather and during high volume holiday shipping times, delivery delays can occur. Please allow additional days in transit for delivery.
We currently do not ship outside the U.S.
If your package is damaged or your unsatisfied with your order, please contact us.